ZUZU Hospitality Partners with Vendfun to Enhance Guest Experience with Self-Check-In Kiosks
Singapore – January 9, 2025
ZUZU Hospitality, a leading provider of innovative hotel technology and revenue management solutions, is excited to announce a strategic partnership with Vendfun, a leader in hospitality kiosk solutions. This collaboration introduces Vendfun’s Mini Self Check In/Out Kiosk to ZUZU’s hotel partners – To empower hotels to revolutionise their front-end operations with our cutting-edge kiosk solution. Featuring multilingual support for international guests and an intuitive interface, the entirely cashless and contactless system delivers a seamless experience—enabling check-ins for online reservations and walk-in guests in under 2 minutes and lightning-fast check-outs in just 15 seconds.
By integrating Vendfun’s self-check-in kiosks, ZUZU Hospitality aims to deliver key benefits to its hotel partners:
- Accelerate Check-In Processes: Eliminate front desk queues and reduce wait times, allowing guests to access their rooms swiftly.
- Enhance Guest Satisfaction: Offer a seamless, contactless check-in experience tailored to the preferences of modern travellers.
- Improve Operational Efficiency: Automate routine tasks, enabling hotel staff to focus on personalised guest services and other critical operations.
“Our partnership with Vendfun underscores our commitment to equipping independent hotels with cutting-edge technology that enhances operational efficiency and guest satisfaction,” said Vikram Malhi, CEO of ZUZU Hospitality. “By introducing self-check-in kiosks, we empower our hotel partners to meet the growing demand for seamless and automated services in the hospitality industry.”
“This partnership represents a win-win collaboration between ZUZU and Vendfun, combining innovative automation technology with a commitment to preserving the warmth and personalization that define exceptional hospitality. We aim to empower hotels to deliver seamless, modernized services without compromising the human touch. Our shared vision extends beyond Malaysia, as we strive to bring this transformative front-end automation to ZUZU’s network of hotels across the region, setting a new standard for hospitality excellence,” said Benny Wee, CEO of Vendfun Sdn Bhd.
“The integration of Vendfun’s self-check-in kiosks through ZUZU has been a game-changer for our operations. With check-ins completed in under 2 minutes, we’ve eliminated queues while extending our check-in hours. This automation frees our staff to focus on creating memorable guest experiences, while the multilingual support gives us a competitive edge with international travelers. It’s a powerful solution that enhances both operational efficiency and guest satisfaction.” Said Tang Kai Xi of Hotel Manager of East Sun Hotel
About ZUZU Hospitality
Headquartered in Singapore, ZUZU Hospitality empowers independent hoteliers to thrive by providing advanced technology and revenue management solutions typically reserved for larger chains at a fraction of the cost. Since 2016, ZUZU has partnered with over 3,000 properties across Southeast Asia and India, delivering innovative solutions that drive profitability and operational excellence.
About Vendfun
Vendfun Sdn Bhd is a leading provider of hospitality automation solutions, specializing in self-service check-in kiosks that empower hotel operators to streamline operations, optimize resources, and elevate guest experiences. With installation coverage spanning the Asian region, including 12 states in Malaysia, Singapore, and Thailand, Vendfun is driving digital transformation in the hospitality industry. Through continuous technological innovation, Vendfun is dedicated to continuing to innovate with a focus on guest experience.